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Your safety is our first priority. We ensure every transaction is safe and secure, making your experience with us convenient and reliable. Brando London is not just a brand but a trustworthy name, supported by our expert team that maintains a secure online environment.
We accept Stripe, Visa, Mastercard, and Revolut Pay to ensure smooth and secure transactions worldwide. Currently, we do not accept cash, cheques, or PayPal. However, we are working to add more payment options to enhance convenience, while keeping all transactions end-to-end encrypted.
All transactions are processed through encrypted systems to ensure a reliable and secure checkout experience. Our team is strictly restricted from storing any customer data, including personal or financial information.
We only use necessary details to process your order and improve your online shopping experience. Additionally, our HTTPS-secured checkout protects the entire payment process from fraud and scams.
Once your order is placed, you will receive a confirmation email containing your order details. This email confirms whether your order has been successfully placed or if any issues require attention.
If a payment is declined or does not match standard verification checks, your order may be canceled or flagged for immediate review.
You may contact your bank or reach out to our customer service team for assistance. You can also email us atsales@brandolondon.com.
Refund payments are processed within the estimated timeframe after approval. The exact duration depends on your selected payment method and applicable business days.
We accept payments in UK currency only. If you are paying from another region, currency conversion charges may apply based on your bank or card issuer.
VAT and any regional taxes are the responsibility of the customer. Brando London is not liable for additional charges imposed by local authorities or financial institutions.
Payments are charged once the selected payment method is successfully authorized at checkout. Orders will not be processed or dispatched until payment confirmation is received.
Brando London does not charge any additional processing or service fees. However, any fees applied by your bank or card issuer are outside our control.
We currently do not offer installment plans or buy-now-pay-later services. Only the payment methods displayed at checkout are accepted.
Approved refunds are issued using the original payment method used at checkout. Refunds cannot be transferred to a different card, bank account, or payment provider.
Refunds are processed within six business days after approval by our inspection team. The time taken for funds to reflect in your account may vary depending on your bank or payment provider.
Customers must provide accurate and complete billing information during checkout. Orders may be delayed or canceled if billing details cannot be verified.
If you have any questions related to payments, feel free to contact us via phone or email.
Email: sales@brandolondon.com